In order for you to interact with HLQ or our Lenders/Mortgage Brokers/Originators, we require your Full Name, Address, Telephone & Fax Numbers and email address. We also record your Zip Code and Type of Loan that you request Rate Quotes for. We share this information with our participating Lenders/Mortgage Brokers/Originators.
We may also collect information about you from other sources such as forums, blogs, social media sites and other personal identifiable information readily available on the internet.
Your password is not disclosed to anyone as it is personal to you.
How We Use Your Personal Information
When you request a Rate Quote, we provide your personal information to the Lenders/Mortgage Brokers/Originators. After you register for a quote, we only retain your basic personal information because we immediately transfer link you directly to the Lenders/Mortgage Brokers/Originators, to complete their required information. We do not record the information that you submit to the Lenders/Mortgage Brokers/Originators.
We may send you periodic news, promotional campaigns and information tailored to your interests.
HLQ follows your quote inquires to ensure that you have received your requested information by contacting the local Mortgage Brokers of the Lenders that you selected and providing them with your contact information. HLQ also confirms your insurance rate quote requests by emailing you a satisfaction of service inquiry, so we can maintain our quality of service. HLQ strives to select only the top rated Lenders, however, we cannot guarantee their conduct or performance. Please contact us if you are not satisfied with their service.
Non Personal Information
We may collect Non Personal Information about you through various internet technologies such as collecting and the usage of IP Addresses, Cookies and Web Beacons. We record data on the resources you access and we use the information to collectively strategize advertising with our partners.
A Token may be placed on the devices which you use to access HLQ and its for our identification. Web Beacons (sometimes called single-pixel gifs) allow us to count users who have visited those pages and to deliver special services.
All of these technologies perform important and useful functions: they make it possible to provide personalized pages for visitors; they help advertisers avoid repeatedly serving the same ads to the same visitor; they help website owners determine which sections of their sites are more appealing; and, they help advertisers learn which advertisements are of interest to our customers on the Web. To trigger these technologies, we may pass information, which may include your name, address and email address, to a partner, who may place a cookie or token on your device. Turning off the browser's cookies will prevent web beacons and cookies from measuring the relevance and effectiveness of our site, emails and advertising as well as the tailored advertising brought to you by our partners. You may also not be able to use all the interactive features of our site and emails if cookies are disabled.
These technical methods cannot be used to determine your identity. We only share your basic personal information that you supply to us with our partners, insurance carriers, agents and brokers.
If you do not want your basic personal information shared, as stated; Do Not Request a Rate Quote and Do Not Use This Site.
Users can Opt Out of using this site by notifying HLQ to delete their basic personal information from our database. Please notify us in writing by Clicking Here.
California Privacy Rights
California requires certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. It requires any business that discloses a customer's personal information (as defined by the act) to any third party for direct marketing purposes to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that personal information. If you are a California resident you may request this information in writing by Clicking Here.
Children's Online Privacy Protection Act
If you are under 13 years of age or younger, do not send information about yourself to us, as you cannot use this site. In the event that we learn that we have collected personal information from a child, we will delete that information to comply with the requirements of the Children's Online Privacy Protection Act. If you believe that we may have any information from a child, please contact us by Clicking Here so we can delete such.